Promise Guru is dedicated to sourcing only the highest quality products and your experience is important to us. If you feel the quality of our products is less than expected, please contact our customer service within 30 days of your order date. While we will honor replacements for quality issues, unfortunately we can not honor replacements, exchanges or refunds for issues that are a matter of personal taste.

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.  To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.